Operations template

Website Terms & Conditions (Starter)

WEBSITE TERMS AND CONDITIONS

Last updated: [DATE]

These Terms and Conditions ("Terms") govern your access to and use of the website [WEBSITE URL] and any related services, content and features (collectively, the "Website"), operated by [COMPANY LEGAL NAME], a [sole proprietorship / partnership firm / company incorporated under the Companies Act, 2017] having its registered/principal office at [COMPANY ADDRESS], NTN [NUMBER] ("Company", "we", "us", "our").

By accessing or using the Website, you ("you", "User") agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Website.

1. DEFINITIONS
1.1 "Content" means all text, graphics, images, logos, audio, video, software, data and other material on the Website.
1.2 "User Content" means any content you submit, post or upload to the Website.
1.3 "Services" means any services, products, or functionality made available through the Website.

2. ELIGIBILITY AND ACCOUNTS
2.1 You must be at least 18 years old (or have the consent of a lawful guardian) and capable of entering into a binding contract under the Contract Act, 1872 to use the Website.
2.2 If the Website allows account registration, you agree to provide accurate information, keep your credentials confidential, and remain responsible for all activity under your account. You must notify us promptly of any unauthorised use.

3. USE OF THE WEBSITE
3.1 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal or internal business purposes in accordance with these Terms.
3.2 You shall not: (a) use the Website for any unlawful purpose or in breach of any applicable law, including the Prevention of Electronic Crimes Act, 2016 (PECA); (b) gain or attempt unauthorised access to the Website, its servers or any connected system; (c) introduce viruses, malware or harmful code; (d) scrape, harvest or data-mine the Website without our written consent; (e) interfere with or disrupt the Website; (f) infringe any intellectual property or other rights; or (g) post unlawful, defamatory, obscene, harassing or misleading content.

4. INTELLECTUAL PROPERTY
4.1 All Content and the Website (including its design, layout, look and feel, and underlying software) are owned by or licensed to the Company and are protected by the Copyright Ordinance, 1962, the Trade Marks Ordinance, 2001 and other applicable laws. All rights are reserved.
4.2 You may not copy, reproduce, distribute, modify, create derivative works from, publicly display or exploit any Content except as expressly permitted by these Terms or with our prior written consent.
4.3 Trademarks, logos and brand names on the Website are the property of the Company or their respective owners and may not be used without permission.

5. USER CONTENT
5.1 You retain ownership of your User Content but grant the Company a worldwide, non-exclusive, royalty-free licence to host, store, display and use it to the extent necessary to operate and provide the Website and Services.
5.2 You warrant that you own or have the rights to your User Content and that it does not infringe any third-party rights or breach any law.
5.3 We may remove or disable any User Content that, in our reasonable opinion, breaches these Terms or applicable law, without notice.

6. PRIVACY AND DATA
6.1 Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms. We process personal data in accordance with applicable Pakistani law. You consent to such processing by using the Website.
6.2 We apply reasonable technical and organisational measures to protect data; however, no internet transmission is wholly secure and you use the Website at your own risk in that respect.

7. THIRD-PARTY LINKS AND SERVICES
7.1 The Website may contain links to third-party websites or services that we do not control. We are not responsible for their content, policies or practices, and your use of them is at your own risk and subject to their terms.

8. PRODUCTS, SERVICES AND PRICING (IF APPLICABLE)
8.1 Where the Website offers products or services for sale, descriptions, prices and availability are subject to change without notice and do not constitute a binding offer until we accept your order. Prices are stated in [PKR] and are [inclusive/exclusive] of applicable taxes. Sales are subject to our Refund & Return Policy and any additional terms presented at checkout.

9. DISCLAIMERS
9.1 The Website and Content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including as to accuracy, completeness, fitness for a particular purpose, or uninterrupted or error-free operation, to the maximum extent permitted by law.
9.2 We do not warrant that the Website will be free of viruses or that defects will be corrected. Any reliance you place on the Content is at your own risk.

10. LIMITATION OF LIABILITY
10.1 To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, business or goodwill, arising out of or in connection with your use of (or inability to use) the Website.
10.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded.
10.3 Subject to Clause 10.2, the Company's total aggregate liability arising out of or in connection with the Website shall not exceed [PKR [AMOUNT] / the amount you paid to us in the [6] months preceding the claim].

11. INDEMNITY
11.1 You agree to indemnify and hold harmless the Company against all claims, losses, damages and reasonable legal costs arising from your breach of these Terms, your User Content, or your misuse of the Website.

12. SUSPENSION AND TERMINATION
12.1 We may suspend, restrict or terminate your access to the Website at any time, with or without notice, if we reasonably believe you have breached these Terms or applicable law, or to protect the Website or other users. Clauses intended to survive (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnity and Governing Law) shall survive termination.

13. CHANGES TO THE WEBSITE AND TERMS
13.1 We may modify the Website or these Terms at any time. Changes take effect when posted with an updated "Last updated" date. Your continued use after changes constitutes acceptance. We encourage you to review these Terms periodically.

14. FORCE MAJEURE
14.1 We are not liable for any failure or delay in operating the Website due to events beyond our reasonable control.

15. GOVERNING LAW AND JURISDICTION
15.1 These Terms are governed by the laws of Pakistan, including the Contract Act, 1872. The courts at [CITY], Pakistan shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Website.

16. DISPUTE RESOLUTION
16.1 Before commencing proceedings, you agree to contact us to seek an amicable resolution. The Parties may, by mutual agreement, refer a dispute to arbitration under the Arbitration Act, 1940, seat [CITY].

17. GENERAL
17.1 Severability. If any provision is held invalid, the remainder continues in force.
17.2 Waiver. Our failure to enforce any provision is not a waiver of it.
17.3 Assignment. You may not assign your rights under these Terms; we may assign ours to a successor of our business.
17.4 Entire Agreement. These Terms, the Privacy Policy and any policies referenced constitute the entire agreement between you and us regarding the Website.

18. CONTACT
For any questions about these Terms, contact us at: [EMAIL] | [PHONE] | [POSTAL ADDRESS].